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Meet THIPA Member Services

Member Services Team: from left to right: Angel Thomas, Karen Tanori, Nancy Parrilla (top), Loretta Morrow, and Ana Vasquez

Your Member Services team can help you:

  • Verify your insurance eligibility, copays & benefits
  • Resolve billing issues
  • Speed up authorization of medical treatments
  • Resolve complaints
  • Choose the doctor that’s right for you


Call the THIPA Member Services Toll-Free: 1 866-568-4472
Monday -Friday, 8:30 a.m. - 4:30 p.m.

Blue Shield 65 Call Loretta at ext. 7233

HealthNet Call Ana at ext. 5325

Anthem Blue Cross Nancy at ext. 5322

Aetna or Humana Call Karen at ext. 5324

Care First, UHC AARP Medi Complete Call Angel at ext. 5326