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What Makes Us Unique

Your doctor, Your hospital, Your neighborhood

Recognition and Awards

Torrance Memorial IPA has been honored time and time again for excellence in quality of care. Some of the awards we are proud of include:

  • Received a 4.5 out of 5 Medicare Advantage star rating based on performance in the Integrated Healthcare Association’s Align. Measure. Perform. (AMP) program
  • Newsweek ranked Torrance Memorial the 40th best hospital in the nation, 10th best in California and for the first time places Torrance Memorial in the top elite 200 hospitals in the world
  • Prestigious 5-STAR Elite Status from Association for Physician Groups (APG) for the 2017 Standards of Excellence™ Survey
  • Top 4-STAR rating on California's Annual Clinical Quality Report Card for our CMS STAR ratings
  • Awarded Medicare’s 4.5-star rating for quality performance in 2020-2021
  • Recognized by SCAN Health Plan as a 2020 Top Performing Medical Group for 4.5-star performance in quality of care and service
  • Voted “South Bay’s Best Medical Group” by the Daily Breeze readers eight years! (2012, 2013, 2014, 2016, 2017, and 2018, 2020, 2021)

Standards of Excellence

Unmatched Access to Physicians

  • Choose from over 500 primary care physicians and specialists that make up Torrance Memorial IPA’s care team. Search for a physician or download a print-ready physician directory
  • Access specialist care easily. Using our self-referral program, you can make an appointment with select specialists without a referral from your primary care physician, and without prior authorization
  • Get direct referral to additional specialists by your primary care physician — no need for prior authorization
  • Schedule same-day appointments — call for physician availability
  • Get care in the evening and on weekends at Torrance Memorial Urgent Care Centers in Torrance or Manhattan Beach
  • Access a Nurse Care Coordinator who will provide support and help you navigate the medical system to get the care you need
  • Experience personalized one-on-one assistance from our local Member Services team that is dedicated to offering members help with medical questions, making it easier to get to the right care quickly
  • Experience dedicated, personalized care from physicians who live in the area and are committed to the well being of their South Bay neighbors

Specialized Senior Care Services

  • Get care management at no cost. Members experiencing chronic medical issues can get help staying healthy and independent from Torrance Memorial IPA social workers and nurses
  • Benefit from a member-based Senior Advisory Board that is dedicated to improving senior health care and access to health care